ION Solutions sign-in credentials
If you currently have web access and have used it in the last three months, you should have received your new sign-in credentials and temporary password from ABC Customer Solutions.

If you did not receive your new sign-in credentials via email or have any problems, please email Customer System Support at CustomerSystemsSupport@amerisourcebergen.com - include your current user ID, name and email with your inquiry.
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Practice Business Analytics

InfoDive®, Nucleus® and Protocol Analyzer

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You can't be everywhere at once. Your data can. 

No matter how efficiently you run your community oncology practice, you can't be everywhere at once. Even the most diligent practitioners make coding errors or forget to track waste. And just one wrong click can cost your practice thousands in lost revenue. Worse yet, you might not even know that it happened.

That's why we've built powerful business intelligence solutions that comb through data from your EHR, your PM and inventory management systems to identify discrepancies before they become problems. Think of our solutions as triage specialists for your operations: We help you prioritize administrative tasks to recover lost revenue, enhance operational efficiencies, reduce your audit risk, amplify your marketing impact, and more.



GapFinder®

Recovering lost revenue

Considering the cost of oncology drugs, your practice's financial health depends on accurate dispensing and billing. InfoDive's GapFinder report reconciles data from your inventory management and PM systems to uncover coding and billing errors so you can catch mistakes before they fall through the cracks. With the data telling you where to prioritize your revenue recovery efforts, you won't have to stress anymore about what you might have missed.

Buy and Bill

Identifying claims paid below cost

Between understanding contracted pricing agreements and working with so many different payers, it's easy to see how your practice might accidentally close a drug claim without recovering the full cost of the medication. With InfoDive's Buy and Bill report, we can quickly identify closed claims where you've accepted less than your invoice cost. We'll arm you with the details you need to recover those costs and help you identify operational improvements that might have contributed to the loss in the first place. 

Inventory management benchmarking

Carry only what you need

Inventory management is a balancing act. You need the right medications on hand to treat the patients on your schedule. But carry too much product for too long, and you're financially liable for the inventory that you can't bill yet. With InfoDive's national benchmarking capabilities, you can compare your inventory management strategies with your peers nationally. Evaluate your daily dispenses, days of inventory on hand, and turnover rates to optimize your ordering schedule.

Oncology Care Model insights

Minimizing patient costs to maximize CMS incentives

When you participate in the Oncology Care Model (OCM) program through CMS, you're incentivized to lower patients' total cost of treatment—regardless of where they receive care. With our OCM insights, we can identify patients that are over-target and point to the primary factors driving them to seek additional care. With that kind of insight, you can coordinate with other providers more effectively and counsel patients to mitigate adverse events proactively. Ultimately, we help you advance the quality of a patient's experience, while maximizing the financial incentives to do so.
Female Patient with Doctor, smiling

Leverage the power of InfoDive with Business Coaches

As a user of InfoDive, you have a trusted partner by your side every step of the way. Our Business Coaches are available to InfoDive customers to help optimize the use of InfoDive across all areas of your practice. Business Coaches will work with your team to leverage reports and financial data that can be used to analyze practice performance and identify potential opportunities for improvement. Using insights from InfoDive, our Business Coaches can evaluate missed billing opportunities, review accounts receivable to assist in maximizing reimbursement efficiency, leverage data in payer negotiations and review key financial metrics and practice trends. 

Additional InfoDive data analysis includes:

  • Review net cost recovery with InfoDive’s Buy and Bill Report utilizing claims data and actual drug cost
  • Utilize GapFinder to evaluate drugs dispensed through Nucleus® but not billed
  • Provide ongoing review of current events, regulatory issues and/or practice-specific reports to identify potential areas of efficiencies in practice operations

Dive deeper with InfoDive


Dive deeper with InfoDive

The most stressful problems are the ones you don't see coming. That's what makes InfoDive so powerful: We can help you stop worrying about what you missed so you can get back to running your practice. Request a demonstration from our team today.
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