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Why Your In-Office Dispensing Program Should be Accredited


As oncology providers see an increasing benefit to dispensing medications directly to patients, especially with the rise in oral oncolytics, the practice is also tasked with maintaining high levels of standards to stay in the narrow networks of payers or pharmacy benefit managers. Those levels of standards are often regulated by receiving accreditation from one or more of the national accrediting organizations, like the Accreditation Commission for Health Care (ACHC) and URAC.
On its website, ACHC states that accredited pharmacies “demonstrate their commitment to providing the highest-quality service through compliance with national regulations and industry best practices.”

The standards created by the accreditation organizations drive the quality of care delivered by providers. The practice often needs to submit data on how it is measuring the quality of its services, including data generated from quality measures in the Centers for Medicare & Medicaid Services (CMS) Quality Payment Program.

Not being allowed to stay in a network could not only make a significant financial difference to the practice, but also affect how providers can maintain more oversight into a patient’s care. Accredited practices are in a better position to manage future requirements from payers; and with quality improvements, practices typically see organizational costs decrease.

The pharmacy team at ION Solutions can help your practice stay in payer networks so you can increase patient convenience and improve outcomes by dispensing oral oncolytics. The team’s services may include assisting with ACHC accreditation, URAC accreditation or other accreditations necessary for staying in payer networks.

Throughout the accreditation process, the team, made up of pharmacy consultants and pharmacy tech consultants, will review policies and procedures and documentation of compliance to those policies or procedures. The team also is available for pre-survey visits and can be at your practice the day of the on-site survey to provide support to the practice staff. The team may also conduct mock inspections to ensure your practice is ready.

For more information or to talk to one of the consultants about pharmacy accreditation, contact

Please note: ION Solutions does not endorse any specific accrediting agency, but uses the ones mentioned above as examples.