How specialty practices can reduce same-day infusion delays
By ION
A smooth infusion day often depends on what happens before the patient arrives. When key steps are missed or delayed before treatment day, the impact can carry into the appointment itself.
The problem is not unique to infusion care. In the American Medical Association’s 2025 Prior Authorization Physician Survey*, physicians reported spending about 13 hours per week on prior authorization activities, and nearly all said prior authorization delays care. In infusion settings, these and other workflow gaps can make it harder to confirm that everything is in place before treatment begins, increasing the risk of same-day delays.
Common causes of same-day infusion delays include:
• Missing or incomplete prior authorization
• Unclear or incomplete orders
• Missing supportive medications
• Incomplete lab results or documentation
• Limited visibility into prior treatments or cycle history
Behind many of these issues are manual or disconnected workflows. When teams rely on paper-based processes, multiple handoffs, or separate systems for order entry, documentation, and authorization, it becomes harder to confirm that everything is in place before the patient arrives.
A more connected infusion workflow can help reduce this friction. IntelliDoseTxM® supports treatment plan management, computerized physician order entry (CPOE), nurse charting, prior authorization management, and charge capture within one infusion management platform. By helping practices verify key treatment details in advance and standardize workflows across teams, IntelliDoseTxM can help address workflow gaps that contribute to same-day delays.
And it’s not just about keeping the day on track. A more connected infusion workflow can also support a better patient experience, improve staff efficiency, and help practices avoid downstream issues tied to incomplete or inconsistent documentation.
With IntelliDoseTxM, practices can simplify and standardize pre-treatment workflows to help reduce same-day infusion delays. For more information or for a demonstration of IntelliDoseTxM, please call 877.570.8721, ext. 2, or email info@intrinsiq.com.
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*Source: American Medical Association. 2025 Prior Authorization Physician Survey. https://www.ama-assn.org/practice-management/prior-authorization/ama-prior-authorization-physician-survey
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