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Clinical Consulting Services

John Dodd
Director of Business and Clinical Consulting

John Dodd is the Director of Business and Clinical Consulting for ION Solutions. As the director, his primary responsibilities are the oversight of the consulting programs and to assist oncology practices, both community and hospital-based, in the most efficient use of their staff, processes, and drug inventory management. In his previous practice, he was responsible for multiple departments and was a key member of their senior management team. In addition to human resources experience, he also has experience in risk management, project management, and facilities management. John earned a Bachelor of Science in Human Resources from Park University and holds Associates Degrees in both logistics management and personnel management. He also has a Certified Medical Practice Executive board certification from the American College of Practice Executives (ACMPE).

Kristy McGowan
Senior Business Optimization Consultant

Kristy McGowan joined AmerisourceBergen in December 2013 as a Business Optimization Consultant. In this role, she brings over 20 years’ experience, working directly with oncology practices to ensure they operate at maximum efficiency through the utilization of best-in-class technology solutions, data analysis and process reviews to exalt a healthy, robust revenue cycle. Prior to joining AmerisourceBergen, Kristy McGowan was a former practice administrator for a large oncology practice, with expertise in revenue cycle management, practice operational management, profitability, quality assurance, managed care contracting, and an extensive background in government and 3rd party payer reimbursement. Kristy is a former faculty member of Certified Careers Institute and a certified coder through the American Academy of Professional Coders. Kristy attended the University of Utah where she earned her degree in Healthcare Administration.