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HomeInsights Blog

Preparing Your Practice for an External Crisis

Many practices were not prepared for the upheaval brought on by the COVID-19 pandemic. Patients were concerned about how their health needs would be addressed. Staff were unsure about how they could see patients and if they would eventually go back to typical practice operations. As your practice develops its own rhythm during this pandemic, it is not too late to start to think about the next crisis. Did you learn anything from how you changed your operations during this time?

Communications Within Your Practice During the Pandemic

Communications with staff during this coronavirus pandemic is essential for ensuring the safety of patients and staff. What was once discussed in a weekly team meeting or passing by in the hallway must now be done virtually. Protocols may change daily, so increased communications to staff is necessary.

Tips for Practices to Keep Patients and Staff Healthy

Even during the pandemic, patients continue to have other health issues that need to be addressed. Holding off those routine follow-up appointments that may not be able to be postponed any longer. How does your practice handle seeing the patients who must come in for an office visit?

Moving to a Virtual Environment

Most medical practices have embraced telehealth in order to protect their patients and staff during the COVID-19 pandemic. To ensure the health of all staff, and deal with the issues around social distancing, practices are moving much of their back-office work to remote. Working remotely eliminates exposure.

How COVID-19 is Altering Telehealth

The rules for telehealth offerings and reimbursement under Medicare are quickly changing during the current public health crisis. Providers should review these guidelines to ensure compliance and to provide optimal services to their patients.

Cybersecurity and Working Virtually During the Pandemic

Since the beginning of the COVID-19 pandemic, practices started transitioning staff to work from home.  Those now working virtually include administrators, clinical staff, schedulers and billing staff. Have you ensured that your patient data is not at risk? 

ION Solutions’ Spring Events Postponed

The health and wellbeing of our customers, partners, and staff is of the utmost importance to us. As an active participant in the pharmaceutical supply chain, AmerisourceBergen, ION Solutions, and Oncology Supply have been highly engaged with health officials during the ongoing spread of novel COVID-19. At this time, in continuing to contribute to global efforts to contain the spread of COVID-19, we feel that it is in everyone’s best interest to indefinitely postpone ION Solutions’ planned spring events.

What Oncologists Need to Know About USP <800> and the Recent Clarification

Patients with cancer across the country rely on community oncology practices to provide them with high-quality, coordinated cancer care. This critical care is made possible by dedicated physicians and clinical staff. Unfortunately, oncologists and clinical staff make up part of the 8 million healthcare workers in the United States who may be exposed to hazardous drugs every year. According to past studies, mishandling hazardous drugs can cause acute and chronic health effects, such as rashes, reproductive issues, and even cancer. Therefore, it is crucial that throughout the care process, oncology practices prioritize safety for their staff and patients.

MIPS 2020 Final Rule: MIPS Value Pathways

The Merit-based Incentive Payment System (MIPS) Value Pathways is a participation framework for MIPS that is set to begin with the 2021 Performance Period. According to the Centers for Medicare & Medicaid Services (CMS), the goal is “to move away from siloed activities and measures and move toward an aligned set of measure options more relevant to a clinician’s scope of practice that is meaningful to patient care."

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